English Customer Service & Sales

Company Description Alorica is a global leader in customer experience solutions, committed to creating exceptional customer interactions that elevate brands and foster customer loyalty. As a full-service CX partner, we combine proven strategies, industry expertise, and cutting-edge technology to deliver innovative and impactful results. With a team of 100,000 professionals across 17 countries, Alorica serves over 250 brands in more than 75 languages. Guided by values of integrity and authenticity, we are dedicated to creating meaningful connections and pioneering industry-leading solutions. Explore a career that is curious, creative, and connected at alorica.com/careers. Role Description This is a full-time on-site role for an English Customer Service & Sales Representative located in Qesm El Sheikh Zaid. In this role, you will interact with customers to provide support, address inquiries, resolve issues, and assist with sales. Day-to-day activities include handling customer queries, providing exceptional service, and ensuring customer satisfaction while achieving sales goals. You will represent the company and its values by building trust and fostering positive relationships with customers. Qualifications Strong English language skills, including proficiency in reading, writing, speaking, and comprehension.Excellent Communication and Customer Service skills to effectively engage with clients and build long-term relationships.Experience in English Teaching, Translation, or Training is a plus.Ability to work collaboratively in a team setting and thrive in a fast-paced, customer-focused environment.Solution-oriented mindset with the ability to handle customer inquiries and sales in a professional manner.Proficiency in basic computer skills and the ability to use customer management systems effectively.