• Manage employee relations activities and address employee concerns, grievances, and workplace issues in a timely and professional manner. • Conduct investigations related to employee complaints and recommend appropriate corrective actions when required. • Support the development and implementation of employee engagement strategies and initiatives to improve employee satisfaction and retention. • Plan, coordinate, and execute employee engagement events, recognition programs, and internal activities. • Monitor employee morale and gather feedback through surveys, focus groups, and regular communication channels. • Prepare reports and dashboards related to employee relations cases, engagement activities, turnover, and employee feedback. • Drive internal communication initiatives to increase transparency, engagement, and alignment with organizational objectives. • Act as a trusted point of contact for employees regarding workplace concerns and HR-related inquiries. • Bachelor's degree in Human Resources, Business Administration, or a related field. • 1-2 years of experience in Employee Relations, Employee Engagement, HR Operations, or a similar role. • Strong communication, interpersonal, and conflict resolution skills. • Knowledge of labor law and HR best practices. • Excellent organizational and event management skills. • Strong analytical and reporting abilities. • Proficiency in Microsoft Office applications.