Export Logistics Supervisor

To supervise and coordinate all export logistics operations — including documentation, shipment planning, customs clearance, and coordination with transporters, freight forwarders, and regulatory authorities — ensuring timely and compliant delivery of frozen French fries to international markets while maintaining product quality and cold-chain standards. RESPONSIBILITIESPlan, organize, and monitor the complete export process from order receipt to delivery at destinationCoordinate with Production, Quality, and Cold Storage to ensure shipment readiness and product integrity.Schedule and manage container bookings, ensuring on-time dispatch from factory to port.verify freight rates, transport costs, and delivery schedules with freight forwarders and shipping lines.Supervise loading processes, ensuring temperature control and proper packaging of frozen products.Prepare and review all export documentation including invoices, packing lists, certificates of origin, health certificates, and shipping instructions.Ensure compliance with Egyptian export regulations and destination country requirements (e.g., customs, food safety, labeling)Liaise with GOEIC, Customs, Chamber of Commerce, and Shipping Agencies for timely clearance.Maintain updated knowledge of export laws, trade agreements, and incoterms applicable to FMCG food exports.Serve as the key link between the factory, export customers, logistics providers, and f inance department.Communicate proactively with international customers regarding shipment schedules, documentation, and tracking.Work with Finance to ensure accurate billing, insurance, and LC (Letter of Credit) compliance.Handle claims or discrepancies related to shipment delays or damages.Track and report KPIs such as on-time delivery rate, documentation accuracy, and logistics cost per ton.Identify areas for improvement in logistics efficiency and propose cost-saving initiatives.Support management in forecasting export volumes and shipping needs.REQUIREMENTSBachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or International Trade.Minimum 5–7 years of experience in export logistics, preferably in FMCG / food manufacturing / frozen products.Have Passion to work in Startup environment.Strong knowledge of Egyptian customs laws, GOEIC procedures, and export documentation for food products.Experience with cold storage logistics, reefer containers, and port coordination.English language proficiency (written and spoken) is a must.Experience using ERP systems and export tracking tools is preferred.Certification in Logistics or International Trade (CILT / FIATA / APICS) is a plus.