SummaryWe are looking to hire a Telesales Specialist to join us in our mission to educate the world. The successful candidate shall be responsible for generating sales revenue by making outbound calls to potential customers. The primary purpose of this role is to promote and sell Nagwa services over the phone, while providing excellent customer service and meeting sales targets.ResponsibilitesConduct outbound calls to prospective customers from a provided list or database to introduce and promote Nagwa services to potential customers with the goal of generating salesEngage customers in conversation to understand their needs, preferences, and purchasing requirementsProvide accurate and detailed information about Nagwa services, benefits, pricing, and any promotional offers to identify new opportunities and to increase profit marginsAnswer customer questions, address concerns or objections, and provide appropriate solutions or alternatives with a professional and prompt manner to ensure all inquiries are answered successfullyUtilize effective sales techniques, such as building rapport, highlighting product advantages, and overcoming objections, to persuade customers and close salesExecuting the full sales cycle to ensure the efficiency of our sales operationsRecord and update customer information, interactions, and sales details in a CRM system or database accurately in a timely mannerFollow up with customers to ensure their satisfaction, resolve any issues, and encourage repeat businessMaintain a high level of product knowledge to effectively communicate product features, benefits, and competitive advantagesAdhere to company policies, procedures, and sales scripts to ensure consistent messaging and brandingQualifications And Work ExperienceBachelor’s degree in any field1+ year of relevant experienceProficient in ArabicProficient in EnglishBehavioural CompetenciesExcellent verbal, and interpersonal communication skillsCustomer service orientedSelf-driven, dynamic, and proactiveHigh computer literacy and ability to learn new softwarePowered by JazzHR9wiKkZM9RK