Front desk manager

We are seeking an experienced and professional Front Desk Manager to oversee the daily operations of our front office. The ideal candidate will ensure an exceptional experience for all visitors and clients, supervise the front desk team, and manage administrative tasks to maintain smooth office functionality.Manage front desk operations including reception, visitor management, and phone systemsSupervise and train front desk staff, ensuring high standards of customer serviceCoordinate schedules, appointments, and meeting room bookingsHandle inquiries and resolve customer concerns promptly and professionallyMaintain records, handle correspondence, and support administrative functionsCollaborate with other departments to optimize office processesEnsure the reception area is clean, organized, and welcoming at all timesRequirementsBachelor's degree or equivalent experience in office management or related fieldProven experience managing front desk operations or customer service teamsExcellent communication and leadership skillsProficient in Microsoft Office and phone systemsStrong organizational and multitasking abilitiesAbility to handle stressful situations with professionalism and composureFluent in English and Arabic preferredResidency in or near Heliopolis, Nasr City is advantageous