Title: HR Operations LeadIndustry: IT SoftwarePosition Type: Full TimeLocation: CairoWe are looking for a proactive and detail-oriented HR Operations Lead to oversee and optimize daily HR operations. This role focuses on leading personnel and payroll functions, ensuring compliance, and enhancing employee lifecycle processes while collaborating closely with internal stakeholders to deliver an efficient and seamless HR experience.Key ResponsibilitiesTeam Leadership & Operations ManagementLead, coach, and supervise the HR Operations team (personnel & payroll)Distribute workload and ensure timely and accurate task completionMonitor team performance and provide continuous feedback and developmentAct as the escalation point for complex HR operations issuesHR Operations & Employee LifecycleOversee all personnel activities including contracts, employee files, onboarding, and offboardingEnsure accuracy and integrity of employee records across HR systemsManage and continuously improve HR operations workflowsEnsure smooth onboarding and efficient offboarding processesPayroll & CompensationReview and validate payroll inputs (attendance, leaves, deductions)Ensure payroll accuracy and timely processingCoordinate with Finance on salary disbursement, taxes, and adjustmentsCompliance & Government RelationsEnsure full compliance with Egyptian labor law and social insurance regulationsOversee social insurance processes and official documentation (Forms 1, 2, 6, etc.)Handle inspections and maintain relationships with government entitiesAttendance & Policy GovernanceOversee attendance tracking and leave management processesEnsure proper implementation of policies across departmentsAnalyze attendance trends and flag potential risksReporting & Continuous ImprovementPrepare and review HR reports and dashboardsEnsure HR data accuracy across HRIS and internal systemsIdentify gaps and drive process improvement initiativesSupport development and enhancement of HR policiesEmployee RelationsSupport handling employee cases (disciplinary actions, grievances)Ensure proper documentation and compliance in all casesPromote a fair, consistent, and positive employee experienceDesired SkillsStrong leadership and team management skillsSolid knowledge of Egyptian labor law and social insuranceExperience in payroll processing and HR operationsStrong analytical and problem-solving abilitiesAdvanced Excel and HRIS proficiencyStrong organizational and multitasking skillsVery good English communication skillsNice to HaveExperience in process automation or HR digital transformationExposure to HR analytics and reporting toolsExperience working in fast-paced or tech environmentsWhat We ValueOwnership and accountabilityAttention to detail and accuracyContinuous improvement mindsetStrong collaboration and teamworkCommitment to delivering a smooth employee experienceWhat We OfferCompetitive salarySocial & Medical insuranceFlexible working environmentProfessional and supportive work cultureOpportunities for learning and developmentClear career growth pathAbout CrossWorkersCrossWorkers is a Danish-owned software offshoring company providing European clients with highly skilled Egyptian talent.Since 2009, we have been delivering high-quality software development services and building long-term partnerships with clients across Europe.Our headquarters are in Copenhagen, Denmark, while our Offshore Development Center is located in the Fifth Settlement, New Cairo.We also have a growing presence across Sweden, Norway, Finland, Switzerland, the UK, Germany, and Bahrain.