Menschen Consulting Pvt. Ltd. · As Suways, Egypt · Posted 2026-05-28
Position: IT Support Specialist Location: Suez, Egypt (Onsite) Experience: 2–3 Years Employment Type: Full-Time🔑 Role OverviewWe are seeking a proactive IT Support Specialist to deliver efficient technical support across hardware, software, and network systems. The role ensures system reliability, timely issue resolution, and supports overall IT operations.🛠 Key ResponsibilitiesProvide first-level technical support for hardware, software, and network issues.Install, configure, and maintain operating systems, applications, and peripherals.Troubleshoot and resolve technical problems within defined timelines.Monitor system performance and conduct preventive maintenance.Manage user accounts, access rights, and permissions.Ensure IT security protocols including antivirus updates and data backups.Document issues, solutions, and configurations.Coordinate with vendors for escalations and support services.Assist in IT projects such as upgrades, migrations, and deployments.🎯 Candidate ProfileBachelor’s degree in Computer Science, IT, or related discipline.2–3 years of IT support experience.Strong knowledge of Windows and Linux systems.Understanding of networking fundamentals (LAN/WAN, TCP/IP, VPN).Hands-on troubleshooting of desktops, printers, and servers.Strong problem-solving and communication skills.Ability to work independently and manage multiple priorities.🌟 BenefitsProfessional development and certifications.Exposure to diverse IT environments and technologies.Collaborative, growth-oriented work culture.