Company Description TP is a global leader in providing innovative customer experience solutions. Renowned for its commitment to delivering exceptional service and fostering strong client relationships, TP supports businesses across various industries. Based on a client-centric approach, the company takes pride in creating value-driven experiences for customers. With a diverse and inclusive workplace, TP ensures a vibrant environment for professional growth and collaboration. Role Description The International Account Representative is a full-time role based on-site in our Cairo, Egypt office. In this role, you will be responsible for managing and nurturing relationships with international accounts while ensuring customer satisfaction. Day-to-day tasks include addressing client inquiries, providing tailored solutions, promoting products or services, and collaborating with internal teams to meet sales and service objectives. This role plays a critical part in maintaining positive customer relationships and driving business growth. Qualifications Strong Customer Satisfaction and Customer Service skills, with a focus on delivering excellent client support.Proven experience in Account Management to build and maintain effective client relationships.Exceptional Communication skills, including written and verbal proficiency in English (additional languages are a plus).Sales skills with the ability to identify opportunities and drive results by promoting services or products.Organizational and time management skills to handle multiple accounts efficiently.Ability to work collaboratively in a team environment and adapt to a fast-paced workspace.Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.Experience in international account management or a customer-facing role is advantageous.
Teleperformance (TP) is a French multinational digital business services and customer-experience company. The group operates contact centers, content moderation, and back-office services in more than 90 countries, with multiple delivery sites in Egypt.
What you should know
High Transaction Volume: Processes approximately 50 million transactions annually across its platform
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