Support all employees by receiving, categories and disseminates calls.Open, document and follow up cases originated from user/customer calls.Support Network, telephone system and mobile phone push to mail issues.Apply and document primitive customer support in both applications and infrastructure.Handle, document and follow up different stages of issues, user incidents, equipment events and technical problems.Generate performance reports by different functions, applications or business group with the relevant case, incident, event and problem types that help management in decision makingBuild, deploy, and manage desktops and laptops hardware and software. Educational Requirements: University degree in computer science, statistics or equivalent.Special Certification or Training Required: A+ and MCSE certificatesRequired Industry Experience: 2-4 years of experience Technological Requirements: Good experience in PC hardware, MS Windows, and MS Office.Language Requirements: Good Command of English
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
GB Corp is an Egyptian automotive and financial services powerhouse providing integrated mobility solutions, including vehicle assembly, distribution, and diversified non-bank financial services across the Middle East and Africa.
What you should know
Largest Egyptian Plant: Operates one of the largest automotive assembly plants in Egypt with a production capacity of 50,000 units per year
Regional Retail Giant: Maintains a network of over 100 after-sales service centers and showrooms across the MENA region
10,000+ Strong Team: Employs more than 10,000 people across its diverse business segments including passenger cars, buses, and construction equipment
How they work
Digital Transformation — Digital Transformation.
Clean Energy — Committed to advancing clean-energy solutions and sustainability across the Group's automotive and mobility businesses.