🌍 Foundever is scaling its Digital Services team and we’re on the hunt for two CX Enablement/LMS Specialist to join our Global Digital Services team.What you’ll do:Lead platform rollouts, upgrades, performance monitoring and troubleshooting ⚙️Design microlearning, gamification, scenario-based simulations and AI coaching workflows 🎮🤖Translate business needs into measurable learning solutions with clear KPIs and analytics 📈Collaborate across Practice, PM and Enablement teams to embed operational excellence 🤝What we’re looking for:2+ years in a similar role; experience with global engagements preferred 🌐Hands-on with Centrical (missions, KPIs, dashboards, coaching, integrations) and exposure to Zenarate 🎯Strong instructional design background (microlearning, gamification, simulations) and data-driven mindset 🧠Why Foundever?Join a strategic partner that blends human expertise and AI to transform CX and EX. Be part of 170,000+ people powering measurable impact with global teams and real growth opportunities. 💼
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.
Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter mos… read more