Job Requirements:The Maintenance Support Manager is responsible for providing centralized technical support for monitoring , evaluating mobile network operations & maintenance activities KPIs and guide regional field teams to ensure rapid service recovery and sustainable delivery KPIs.The Role focuses on monitoring network KPIs , analyzing alarms & outages, identifying the root causes, convert the findings into action plan by setting restoration priorities and directing and following up field teams to achieve it.The position also will be responsible to follow on Suppliers governance model.The role leads KPIs evaluation and performance analysis across all Field maintenance functions to drive continuous improvement and operations excellence.Required Qualifications:Bachelor’s degree in Telecommunications EngineeringAt least 7 Years of Experience in Mobile Network Operations & MaintenanceStrong Analytical and problem-Solving skills and KPI-driven operations.Strong Understanding of Radio Access Networks, Transmission Networks, Power Systems, network monitoring and performance management systemsExperience in fault management , Incident Management , Crisis Management and Root cause analysis.Strong technical leadership skills and decision making.Strong communication skills , cross-functional coordination, Team coaching and stakeholder communication.Ability to work under pressure during critical network outages.
Huawei is a Chinese multinational technology corporation specializing in telecommunications equipment, consumer electronics, and smart devices. Founded in 1987 and headquartered in Shenzhen, the company operates in over 170 countries. Huawei has maintained operations in Egypt since 1999, supporting telecom operators and digital infrastructure projects.
What you should know
Founded in 1987: Headquartered in Shenzhen, China and founded by Ren Zhengfei in 1987.
207,000+ employees: Operates with more than 200,000 employees across more than 170 countries.
Largest telecom equipment maker: Currently the world's largest supplier of telecommunications equipment by revenue.
How they work
Customer-centric — Every product, service, and decision starts from the operator and consumer it serves - not from the technology itself.
Striving for excellence — Engineering quality and operational discipline as table stakes - not as a differentiator.