Supervise daily mall operations including housekeeping, security, and maintenance.Ensure all facilities are operating efficiently and meet safety standards.Coordinate with tenants to resolve operational issues promptly.Monitor service providers and contractors’ performance.Handle customer complaints and ensure quick resolution.Prepare daily/weekly operational reports.Support in implementing policies, procedures, and emergency plans.Ensure compliance with health, safety, and environmental regulations. Bachelor’s degree in Business Administration or related field.3–5 years of experience in operations, preferably in malls, retail, or facilities management.Strong leadership and problem-solving skills.Excellent communication and coordination abilities.Ability to work under pressure and handle multiple tasks.Good command of English.