NOC & Application Monitoring Manager (CIB Potential Digital Bank)

DescriptionThe NOC & Application Monitoring is responsible for:Monitoring all production systems, all applications, and all infrastructure on a 24/7 basis using observability tooling, including the management of Network Operations Centres (NOC) to ensure real-time visibility of system availability and performance.Detecting, triaging, and escalating incidents, and executing first-line runbooks within defined operational playbooks.Producing daily and weekly operational health reports, including tracking and escalation of service level objective (SLO) breaches and recurring incident patterns.Establishing and operating observability and Site Reliability Engineering (SRE) practices across applications and infrastructure, enabling proactive monitoring, root cause analysis, and continuous improvement of system reliability and performance. QualificationsQualifications & Experience:Minimum 5–7 years of relevant professional experience in a similar role.Prior experience in the Banking and/or FinTech sector is mandatory.