Company DescriptionSGS is a Swiss multinational company headquartered in Geneva, which provides inspection, verification, testing and certification services. It has more than 96,000 employees and operates over 2,600 offices and laboratories worldwide.Job DescriptionProvides assistance in administration and document control of the Quality Assurance systemUnder the direction of the Quality Assurance Management, maintains SOPs and required forms.Work as mediator to review customer inquiries in efficient manner that cultivates trust and reliability.Answers and directs customer inquiries to the appropriate technical staff or managementSets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automationMaintains the company’s Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)Documents assignment, tracks, and brings to closure Change Control RequestsAssists in managing and controlling customer methods.Assists in managing customer protocols and reports including Method Transfer, Method Validation and Stability.Adheres to internal standards, policies, and proceduresPerforms other administrative tasks and duties as assigned by operation manager and department head.QualificationsUniversity Degree in Business Major.2-3 Years of Experience in corporate business /Multinational Companies.Fluent in English is a Must.Proficient in using Microsoft Office (Word, Excel & PowerPoint)ERP hands-on experienceAdditional InformationHow to Apply:Interested candidates are invited to send their updated CVs to:Riham.hassan@sgs.com