Office Manager

Company Description IGE Educational Services LTD is a global holding company that owns three pioneering educational brands—The IG Club, The IG School, and Mapout—operating across multiple countries. Registered in both Egypt and the UK, IGE partners with more than 100 schools in Egypt and over 350 universities worldwide. The company provides educational counseling to students and parents, connecting hundreds of learners each year with high-quality secondary and higher education opportunities globally. IGE also offers consultancy to schools and universities seeking to enhance their academic offerings, marketing, and student recruitment strategies. Since its launch in 2012, IGE has been expanding its reach with a professional team committed to improving access to world-class education.Role Overview The Office Manager role at IGE Education - The IG Club is a full-time, on-site position based in Cairo, Egypt. The Office Manager will oversee day-to-day office operations, including managing schedules, maintaining office supplies, and ensuring a professional and efficient work environment. Responsibilities include supervising administrative processes, coordinating meetings and events, handling incoming inquiries, and supporting internal communication across teams. The role also involves maintaining office equipment, liaising with external vendors and service providers, and assisting with basic record-keeping and documentation. The Office Manager will collaborate closely with leadership and staff to support smooth operations and a positive experience for students, parents, and partners visiting the office.Job Description: • Manage day-to-day office operations and ensure the office environment is organised, professional, and fully functional at all times• Monitor and replenish office supplies, consumables, and equipment proactively — never wait to be asked• Serve as the first point of contact for all office visitors — greet, register, and direct with professionalism• Maintain an organised physical and digital filing system for all Operations documents, contracts, and records• Handle incoming and outgoing correspondence (mail, courier, and parcels)• Coordinate all company events from brief to execution — including venue booking, catering, invitations, materials, A/V setup, and day-of logistics• Manage RSVPs and finalise headcounts for all events at least one week in advance• Set up and oversee event spaces on the day; ensure setup is complete before guests arrive• Conduct post-event expense reconciliation within 3 business days and submit receipts to Finance• Maintain an events calendar and flag upcoming events to the Operations Manager with adequate lead time• Arrange all team travel bookings — flights, hotels, ground transport, and visas where applicable• Seek and confirm Operations Manager approval before confirming any booking• Ensure all travellers have complete itineraries, confirmations, and necessary documents before departure• Track travel expenses and submit for reconciliation promptly upon return• Support the Operations Manager and leadership team with meeting logistics — room booking, setup, refreshments, and technology• Prepare and circulate meeting agendas in advance of scheduled meetings• Take accurate minutes during company and team meetings and circulate within 24 hours of the meeting• Maintain and update team calendars and flag scheduling conflicts proactively• Maintain a well-structured, accessible filing system for all company documents — physical and digital• Ensure all documents are correctly named, filed, and version-controlled• Retrieve documents and information quickly upon request from any team member• Support the Operations Manager in preparing reports, presentations, and formal communicationsQualifications:• 2 to 3 years of experience in office management, administration, or coordination• Experience in an educational or professional services environment Familiarity with CRM or project management tools (e.g. Zoho, Notion, Trello)Fluent in Arabic (native) and English — written and spokenStrong Office Administration and Administrative Assistance skills, including scheduling, document management, and coordination of daily operations.Proficiency in Customer Service and Communication, with the ability to interact professionally with students, parents, partners, and internal teams.Hands-on experience with Office Equipment such as printers, scanners, and basic IT tools, and the ability to troubleshoot common issues.Solid organizational and time-management abilities, with attention to detail and the capacity to prioritize multiple tasks.Comfort with productivity software (e.g., MS Office or Google Workspace) and willingness to learn new systems and tools.Previous experience in an office management or administrative role; experience in education or consulting environments is an advantage.Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent practical experience.Ability to work on-site in Cairo, maintain confidentiality, and contribute to a respectful, inclusive, and collaborative workplace.