Department: Customer Service and ExperienceLocation: EgyptDescriptionAs an Online Checkout Specialist, you will play a key role in the driver onboarding process by conducting final reviews of driver applications before they are approved for platform access. Your responsibilities will include verifying documentation, ensuring compliance with local and internal standards, and identifying any inconsistencies or risks. This position requires attention to detail, strong decision-making skills, and the ability to work efficiently in a high-volume, fast-paced environment.Key ResponsibilitiesReview driver applications and submitted documents during the final stage of verificationValidate the authenticity and accuracy of driver licenses, IDs, vehicle documents, and other required materialsEnsure that all applications meet internal and regional compliance standardsContribute to the continuous improvement of verification policies and proceduresMeet daily performance and quality targetsSkills, Knowledge and ExpertiseStrong attention to detailAbility to make quick, well-reasoned decisionsSpanish language (A2-B1)Comfortable working with digital tools and databasesFlexibility to work in shifts, including weekends or holidays if requiredStable internet connection
inDrive is a global ride-hailing and mobility platform allowing passengers and drivers to negotiate fares directly. Beyond ride-hailing, the company offers intercity rides, freight delivery, courier, and task-based services across more than 45 countries. inDrive operates in major Egyptian cities including Cairo, Alexandria, and Giza.
What you should know
Global Scale Reach: Originating from a 2012 grassroots social media group in Yakutsk to combat unfair taxi price hikes, the company now operates in over 1,000 cities across 48 countries
5 Billion Deals!: Reached a milestone of 5 billion completed deals across its multi-service platform by 2024
400M Global Downloads: Ranks as the world's second most downloaded mobility app with over 400 million installations globally
How they work
Trust the user — Empower both sides with information; transparency over information asymmetry.
Driver dignity — Treat drivers as partners, not contractors - visible commitment in lower platform fees vs competitors.