Outbound Retail Call-Back Agent

NAOS Solutions · Cairo, Egypt · Posted 2026-01-06

Job description We are hiring Female Customer Service Agents to manage retail outbound callback for a UAE-based telecom company in Maadi, Cairo.Campaign OverviewCampaign Type: Outbound Voice – Retail Call-Back Supported Country: United Arab Emirates Location: Degla Square, MaadiHiring RequirementsGender: Female OnlyLanguage Requirement: B1+ EnglishEducation: Bachelor’s degree or equivalentExperience: Fresh graduates are welcomeSkills:Customer-focused attitudeConfident phone presenceFriendly approachWork ConditionsInteraction Type: Outbound Voice CallsWork Type: On-site – MaadiShifts: RotationalLast Shift for Females: 9:00 PM Cairo TimeShift Duration: 8 hours + 1-hour breakDays Off: 2 weekly (80% consecutive)Training DetailsDuration: 2 monthsSchedule: 8 hours + 1-hour break (8 AM or 3 PM)Payment: Fully paid during trainingDays Off: 2 per weekCompensation PackageNet Salary: EGP 14,680Gross Salary: EGP 18,400-- Base Salary: EGP 12,316-- Variable: EGP 2,364Training Salary (Net): EGP 12,316 per monthOther BenefitsSocial & Medical Insurance from day oneEmployment Type: Insourced staff Kickstart your CX career with NAOS CX – Apply Now!

Apply for this role

Other open roles at NAOS Solutions

See all 19 open roles at NAOS Solutions →

Related jobs in Other