Payment Systems Application Support

Valleysoft | Center of Excellence · Cairo, Egypt · Posted 2026-04-15

Valleysoft is a leading IT services provider, delivering comprehensive technology solutions to clients in the financial sector and beyond. We are currently looking for a Payment Systems Application Support specialist to join our team. This role focuses on supporting and maintaining the payment systems applications to ensure smooth and secure financial transactions.The ideal candidate will have deep knowledge of payment processing systems, strong troubleshooting skills, and a commitment to delivering exceptional support services in a highly regulated environment.RequirementsConfigure routing rules, message formats (MT/MX), user roles, and system parametersMaintain system security, access controls, and operational configurationsEnsure adherence to regulatory standards, SWIFT CSP, AML/CTF requirementsHands‑on experience with:SWIFT Alliance Access / Alliance Gateway / RMAACH (National Switch / Local Clearing House)CorPaySafeWatch. TDR (Reconciliation & Dispute Resolution)Payment Safe / Payment Guard (Fraud/Authentication)DDA (duplicate detection)Requirements:Bachelor's degree in computer science, Information Technology or related fieldMinimum 3 years of experience in payment systems application support, preferably in banking or financial servicesStrong understanding of payment processing workflows, payment schemes (e.g., SWIFT, ACH, RTGS), and settlement systemsExperience with incident, problem, and change management practices aligned with ITILGood analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to work under pressure and handle multiple prioritiesFamiliarity with security standards and compliance in financial applicationsRelevant certifications are a plusBenefitsPrivate Health InsuranceTraining & Development

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