Key ResponsibilitiesEstablish recruiting requirements by studying and planning for the organization business plan and work proactively tofulfill all vacant positions.Identify all needs replacement positions or expansion requests and work on their hiring.Identify applicant requirements for each job by studying job descriptions and job qualifications.Track and report all recruiting & hiring processes and follow continuous improvement targets.Lead the creation of a recruiting and interviewing plan for each vacant position including posting the job, coordinatingall required tests & assessments, all interviews and the job offer in case of acceptance or feedback in case of rejectionor pipeline.Evaluates applicants by discussing Job requirements and applicant with managers; interviewing applicants onConsistent Set Of Qualifications.Develop a pool of qualified candidates in advance of need and prepare a pipeline for RCC operational sites fromdifferent Languages.Research and recommend new sources for active and passive candidate recruiting
Raya CX is a global customer experience provider offering customer support, digital transformation, and business process outsourcing through a blend of advanced technology and human-centric solutions.
What you should know
Global Delivery Presence: Operates across more than 10 delivery centers located in Egypt, Poland, Saudi Arabia, and the UAE
Global Workforce Giant: Employs a diverse workforce of over 15,000 people representing various nationalities
15 Global Languages: Provides omnichannel customer experience services in 15 different languages to global clients