Remittance & E- Finance Services Team Leader/ Manager

Generic ResponsibilitiesCoordinate between team members in fulfillment of Remittance & E- Finance Servicesset plan. Assist the Head in ensuring the dissemination of policy & procedures and efficient & effective performance of responsibilities. Monitor a small group of employees with lower or same seniority.Ensure that officers & junior officers/ apprentice receive periodic training. Evaluate staff work and provide feedback through performance evaluation.Quarter sample review for RCSA compliance & report for incidents properly. Participate in providing periodical analytical reports/ presentation.Key ResponsibilitiesVerify and authorize all payments including incoming & outgoing payments in both local and foreign currencies in all related applications (Swift/ACH/RTGS) and ensure that it is executed accurately within identified time frame.Monitor payments suspense accounts and ensure that they are reconciled in a timely manner.Authorize ADIB remit, E-finance transactions & non-Trade FX transactions.Authorize swift free format messages related to the unit investigations and release all related swift messages.Ensure executing all transactions based on the proper approvals and according to the delegation of authority.Follow up, finalize the pending and outstanding items, and do the necessary adjustments / corrective actions.Liaise with local and foreign correspondent’s Banks.Ensure responding to all inquiries received from all related units, correspondents and complaints in a timely manner.Ensure that all outgoing payments and all unit activities executed accurately within the time frame and verifies all payments requests prior processing.Handle the proofing and reconciliation process, all regulatory & analytical reports and ensure delivery on target dates.Review end of day GLs reconciliation, CBE and correspondents accounts.Monitor and approve executed standing orders and ensure execution within time frame.Oversee handling the related UAT testing and review the results to ensure correct implementation.Ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.Minimum QualificationsBachelor degree Master degree is preferableMinimum Experience:Min 8 years of relevant experience preferably banking Job-Specific Knowledge & Skills: Strong knowledge of Bank functions, responsibilities & processes.Excellent analytical skills.Strong decision making & leadership skills.Excellent presentation and negotiation skills.Excellent command of MS Office (Word, Excel, Power Point).Personal SkillsHigh level of professionalism and self-motivation. Excellent creativity & problem solving skills.Excellent teamwork, communication & time management skills.Strong ability to coach, team building & motivation of others.