Sales Development Representative

The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH's expansion across key ICT solution areas.Responsibilities:Pipeline Generation & ProspectingDrive outbound prospecting activities to generate qualified leads and new business opportunitiesIdentify and research target accounts across enterprise, corporate, and public sector marketsExecute structured outreach through calls, emails, and digital engagement channelsSecure meetings and discovery sessions with key decision-makers and influencersLead Qualification & Opportunity DevelopmentAssess prospects based on business needs, buying intent, decision-making structure, and strategic fitGather insights into customer environments, challenges, and future initiativesMaintain consistent follow-up to nurture prospects until qualified opportunities are createdSales CollaborationPartner closely with Account Managers to transition qualified leads into active opportunitiesProvide detailed handover notes, including customer context, requirements, and engagement historySupport broader sales initiatives aligned with ZainTECH's ICT portfolio. CRM & ReportingMaintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomesSupport reporting requirements and ensure data integrity across sales processesRequirements2-3 years of experience in sales development, lead generation, or outbound B2B ICT salesExperience prospecting across enterprise or government customer environments is preferredDemonstrated ability to achieve activity targets and contribute to revenue pipeline growthExperience using CRM platforms such as SalesforceFamiliarity with sales engagement tools and structured outreach methodologiesStrong written and verbal communication skills in English and ArabicExcellent relationship-building and stakeholder engagement capabilitiesHighly organized with strong time management and prioritization skillsSelf-motivated, results-driven, and comfortable working in a fast-paced environmentEntrepreneurial mindset with a strong desire to learn and grow within technology sales