Job Title: Sales Operations AdministratorLocation: RemoteTime Zone: US Time Zones (EST–PST)Role OverviewWe are seeking an experienced and detail-oriented Sales Operations Administrator to support a high-performing sales organization. This role is ideal for a proactive professional with a strong operational mindset who thrives behind the scenes — keeping systems clean, processes running smoothly, and the sales team focused on closing. Experience in the education sector is a strong advantage.Key ResponsibilitiesManage and maintain the CRM (HubSpot), ensuring data accuracy, pipeline hygiene, and up-to-date recordsSupport the sales team with administrative tasks, including contract preparation, proposals, and sales documentationTrack and report on key sales metrics, pipeline activity, and performance dashboardsCoordinate scheduling, follow-ups, and communications between the sales team and prospects or clientsAssist in onboarding new clients and ensuring a smooth handoff from sales to delivery or account managementManage inbound inquiries and route them appropriately within the sales teamMaintain and organize sales collateral, templates, and shared resourcesIdentify and flag process inefficiencies and support continuous improvement initiativesLiaise with marketing, operations, and finance teams to support the full sales cycleRequired Qualifications3+ years of experience in a Sales Operations roleHands-on experience with HubSpot CRM — managing pipelines, workflows, reporting, and data integrityPrior remote work experience with strong fluency in remote collaboration tools (Slack, Zoom, Google Workspace, or similar); candidates without prior remote experience will not be consideredExperience working with US or UK-based companies or customersExcellent organizational skills with strong attention to detail and the ability to manage multiple prioritiesStrong written and verbal communication skillsComfortable working independently in a fast-paced, distributed environmentPreferred QualificationsBackground in or exposure to the education sector (EdTech, training, e-learning, or academic services)Experience supporting or managing a sales team in a senior or lead capacityFamiliarity with sales enablement tools, proposal software, or document management platformsExposure to CRM administration, workflow automation, or sales operations functionsTools & TechnologyHubSpot CRM (required)Google Workspace or Microsoft 365Slack, Zoom, and task management tools (Asana, Monday.com, or similar)VoIP and communication platformsDocument and proposal toolsPlease NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.