Company Description Sofie Store is Egypt’s premier destination for authentic beauty products and premium home essentials, blending luxury and functionality. For over a decade, we’ve been trusted for our 100% authentic high-end cosmetic offerings, featuring brands like Rare Beauty and Sephora Favorites, as well as our sophisticated home accessories and appliances from brands like Smeg and Ninja. Our mission is to offer a seamless shopping experience and deliver world-class, authentic products directly to customers’ homes. With a dedication to quality and trust, we bring timeless elegance and global luxury to Egyptian households. Role Description This is a full-time, on-site role for a Sales Staff member located in New Cairo. The Sales Staff will provide exceptional customer service by assisting customers with product selection, answering inquiries, and ensuring a pleasant shopping experience. Additional tasks include maintaining product displays, keeping inventory organized, processing sales transactions, and achieving sales targets collaboratively. Strong communication and product knowledge are essential in delivering the trusted, elevated experience Sofie Store is known for. Qualifications Customer service and communication skills to provide exceptional assistance and resolve inquiries effectivelySales, persuasion, and negotiation skills to meet or exceed sales goalsProduct knowledge or the ability to quickly learn about the cosmetic and home goods brands we offerTeamwork and collaboration skills to work effectively with colleagues toward shared goalsAttention to detail and organizational skills to maintain product displays and inventory accuracyFlexibility and adaptability to meet the needs of a fast-paced retail environmentPrevious experience in retail or sales is a strong advantageHigh school diploma or equivalent; additional training or certifications in sales or customer service is a plus