Salesforce

Long DescriptionAbout CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. With a strong focus on innovation, diversity, and sustainability, Capgemini delivers end‑to‑end solutions across industries, helping clients accelerate their digital transformation journeys.Role SummaryThe Salesforce Consultant is responsible for leading business discussions, gathering requirements, designing scalable Salesforce solutions, and ensuring successful implementation aligned with best practices. This role works closely with stakeholders, technical teams, and end users to maximize business value from the Salesforce platform.Key ResponsibilitiesEngage with business stakeholders to gather, analyze, and document requirementsTranslate business needs into scalable Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.)Configure Salesforce features, including workflows, flows, page layouts, validation rules, and reportsLead discovery workshops, demos, and training sessionsCollaborate with developers to convert designs into technical specificationsParticipate in UAT, solution validation, and change managementEnsure solutions follow Salesforce best practices and security standardsSupport integration activities and data migration effortsProvide ongoing support, troubleshooting, and optimization recommendations