Employer OverviewA leading shareholding retail company in the technology sector, pioneering the Apple Authorised Reseller concept in Egypt. The company delivers a premium Apple product experience, offering hands-on demonstrations, expert advice, training, and pre- and after-sales support to both new and advanced users.Job SummaryWe are looking for a Sales to engage with customers, provide expert guidance on Apple products, and ensure a seamless in-store buying experience. The role focuses on driving sales, enhancing customer satisfaction, and supporting store operations.Key ResponsibilitiesEngage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessoriesDeliver hands-on product demonstrations, highlighting features and benefitsMaintain up-to-date knowledge of Apple products, software, and promotions to provide accurate informationAssist customers with product selection, financing options, and after-sales supportAchieve individual and store sales targets through proactive engagement and upselling techniquesHandle customer inquiries, resolve issues, and ensure high levels of satisfactionParticipate in ongoing training sessions to stay current with Apple technologies and retail best practicesSupport store merchandising, inventory management, and visual displaysCollaborate with team members to organize in-store events, product launches, and promotional activitiesAccurately process sales transactions and maintain records in accordance with company policiesQualifications0–1 year in sales, retail, or customer service rolesExcellent communication and interpersonal skillsCustomer-centric approach and strong relationship-building abilityGoal-oriented mindset with a drive to achieve sales targetsTeam player, adaptable to fast-paced retail environmentsStrong interest in technology, particularly Apple products and solutionsAbility to quickly learn and convey technical informationBasic computer literacyGood in EnglishFlexibility to work on-site and adapt to varying schedules, including weekends and holidaysAbility to handle multiple tasks efficiently while maintaining attention to detailExperience with iOS systems is a plus