Job Description SummaryJob Description SummaryEarly Career Trainee Service Delivery will be responsible (under supervision) for driving service delivery processes to ensure customer satisfaction, problem resolution and operation excellence across North East AfricaJob DescriptionKey responsibilities/essential functions include:Supporting process improvement projects and lean initiatives across Southern AfricanSupporting data analytics and business case development for key projectsAssisting in optimization and simplification initiativesSupporting productivity initiatives and projects to reduce cost, improve efficiency, eliminate manual work and increase speed of serviceDriving operational excellence on the processes under his/her responsibility, focused on customer needs, process standards, quality and productivityMonitoring and reporting Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP’s) on daily basisEnsuring compliance to quality and regulatory requirementsQualificationsBachelor’s Degree on Industrial Engineering or similarExcellent interpersonal and verbal & written communication skillsStrong analytical and quantitative skillsFamiliarity with digital communication environmentFamiliarity with statistical and/or data management toolsExcellent planning, prioritization and organizational skillsDemonstrated collaboration, negotiation and conflict resolution skillsAnalytical, problem solving & root-cause analysis skillsProficiency in English and ArabicInclusion and DiversityGE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.BehaviorsWe expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.Total RewardsOur total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.Additional InformationRelocation Assistance Provided: No