Premier Service Recruitment · Cairo, Egypt · Posted 2026-05-19
Mission PurposeDeveloping, customizing, and supporting ServiceNow applications to deliver technical solutions aligned with business and operational requirements.Key ResponsibilitiesDesign and implement ServiceNow applications and workflowsDevelop and maintain outbound and inbound integrations (REST / SOAP APIs)Customize and configure:Business RulesClient ScriptsScript IncludesUI ActionsEnsure solutions comply with zone‑specific and regulatory requirementsCollaborate with cross‑functional teams to translate business requirements into technical solutionsSupport, troubleshoot, and enhance existing ServiceNow implementationsMaintain proper technical documentationRequired QualificationsBachelor's degree in Engineering, Computer Science, Information Technology, or a related field2–4 years of hands‑on ServiceNow development experienceStrong experience with ServiceNow scriptingSolid understanding of ITIL processes and ServiceNow best practicesAbility to gather requirements and convert them into technical designsExperience working in Agile / Scrum environmentsTechnical Skills (Must Have)ServiceNow Platform DevelopmentJavaScriptWeb technologies: HTML, CSS, XML, JSONServiceNow integrations using REST / SOAP APIsDatabases: SQLOne backend language (e.g. Python, Java, C#)Soft Skills (Must Have)Strong communication skills (written & verbal)Team collaborationTime managementProblem‑solving mindsetAbility to receive and apply constructive feedbackDocumentation skillsCertifications (Preferred)ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperNice to HaveExperience with ServiceNow modules:ITSMITOMSPMExperience with multi‑instance or multi‑zone ServiceNow environmentsFrench language skills (for localization support)Language RequirementsEnglish – Mandatory