SMB Voice Support Agent – UAE Telecom

NAOS Solutions · Cairo, Egypt · Posted 2026-01-06

Job description We’re hiring B2 English speakers to support Small & Medium Business customers for a UAE telecom project (insourced staff) in Maadi.Campaign OverviewCampaign Type: Voice Support (SMB Clients)Supported Country: United Arab EmiratesLocation: Degla Square, Maadi – CairoHiring RequirementsGender: Males onlyLanguage Requirement: B2 English (strict)Education: Bachelor’s degree or equivalentExperience: Fresh graduates are welcomeSkills:Strong English communicationConfidence in managing business support callsWork ConditionsInteraction Type: Voice CallsWork Type: On-site – MaadiShifts: Rotational weekly (morning, night, overnight)Shift Duration: 8 hours + 1-hour breakDays Off: 2 weekly (80% consecutive)Training DetailsDuration: 2 monthsSchedule: 8 hours + 1-hour break (8 AM or 3 PM)Days Off: 2 weeklyTraining Salary: Fully paidCompensation PackageNet Salary: EGP 15,887Gross Salary: EGP 19,100-- Base Salary: EGP 13,254-- Variable: EGP 2,633Training Salary (Net): EGP 13,254 per monthOther BenefitsSocial & Medical Insurance: Provided day oneEmployment Type: Insourced staffKickstart your CX career with NAOS CX – Apply Now!

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