Software Project Manager

Company DescriptionUnited Delta, headquartered in the Kingdom of Saudi Arabia, is a leading provider of digital transformation solutions with a global footprint in the UAE, Egypt, and the Netherlands. The company specializes in areas such as Hyperautomation, Enterprise Data Solutions, Airport Transformation, and Intelligent Salesforce-Based Solutions. United Delta focuses on delivering tailored digital consultancy, cost-effective near-shoring and offshoring services, and cutting-edge tools to foster innovation. With its comprehensive training and support, United Delta ensures seamless digital transformation for organizations looking to modernize, optimize, and future-proof their businesses.Job Title Software Project ManagerReports toHead of PMO Head of Delivery & Operations Role Purpose The Software Project Manager is responsible for planning, executing, and delivering software development initiatives on time, within scope, and in alignment with approved business cases and P&L targets. This role acts as the central coordination point between technical (developers, testing and support) teams, product owners, and executive leadership, ensuring Agile delivery excellence, strict adherence to CMMI process standards, and optimal utilization of project management platforms (Jira, Planning tools and templates). By driving financial discipline, predictable delivery, and continuous process improvement, the role ensures high-quality software outcomes that directly support business growth, client satisfaction, and sustainable profitability. Key Responsibilities 1. Software Delivery & Agile Execution Lead end-to-end software development lifecycles (SDLC) using Agile, Scrum, Kanban, or Hybrid methodologies. Facilitate sprint planning, backlog refinement, daily stand-ups, and retrospectives to maintain team velocity and delivery predictability. Act as the primary escalation point for delivery risks, scope creep, technical blockers, and cross-team dependencies. 2. Project Planning & Tool Management Develop and maintain comprehensive project plans, roadmaps, and resource schedules using planning tools (MS Project 365) and Jira. Configure, optimize, and govern Jira workflows, boards, dashboards, and reporting mechanisms to ensure real-time visibility into progress, bottlenecks, and capacity. Ensure accurate time tracking, effort estimation, and sprint forecasting across development and QA workstreams. 3. Financial Ownership & Business Case Management Own and manage project P&L, ensuring strict alignment with approved business cases, budget constraints, and profitability targets defined by the organization.Monitor delivery costs, resource burn rates, effort variance, and revenue recognition; implement corrective actions to protect and improve gross margins. Collaborate with Sales, Finance, and Product leadership to evaluate change requests, manage commercial scope, and optimize project ROI. 4. Process Compliance & CMMI Standards Integrate CMMI process areas (Project Planning, Risk Management, Configuration Management, Quality Assurance) into daily software delivery practices. Ensure documentation, traceability, and audit readiness while preserving Agile flexibility and delivery speed. Lead process improvement initiatives, develop standardized playbooks, and reduce technical debt through structured governance. 5. Stakeholder Communication & Executive Reporting Deliver clear, accurate, and timely reporting on project health, milestones, financial performance, and risk status to clients and internal leadership. Provide actionable insights and data-driven recommendations to support strategic decision-making and portfolio planning. Manage stakeholder expectations, facilitate steering committee updates, and maintain transparent communication channels across all levels. 6. Team Leadership & Cross-Functional Coordination Mentor and guide cross-functional software teams, fostering a culture of accountability, collaboration, and continuous learning. Coordinate with Software Architecture, Cyber Security, DevOps, and Quality Assurance to ensure seamless integration, testing, deployment, and release management on due dates.Institutionalize knowledge sharing, maintain handover documentation, and reduce single-point dependencies to ensure business continuity. Qualifications & Experience Bachelor’s degree in computer science, Computer Engineering , or Engineering.Relevant certifications preferred: PMI-PMP, PMI-ACP, CSM, SAFe, or ITIL. Minimum 10 years of progressive experience in software development and project management, with at least 5 years leading complex software delivery initiatives. Proven hands-on experience with software development practices, SDLC methodologies, and technical architecture discussions. Advanced proficiency in Jira (workflows, dashboards, advanced roadmaps) and MS Project 365 for planning, tracking, and reporting (Power BI or Tableaux).Demonstrated experience managing project business cases, P&L accountability, budget forecasting, and margin optimization. Working knowledge of CMMI frameworks and experience preparing teams for process appraisals or audits. Fluent in English (written and verbal) with excellent communication, presentation, and stakeholder management skills. Main Objectives Deliver high-quality software projects on schedule and within budget, fully aligned with approved business cases and P&L targets. Achieve predictable Agile delivery through effective planning, Jira/MS Project 365 optimization, and proactive risk mitigation. Embed CMMI standards as a natural part of software engineering workflows, ensuring compliance without sacrificing delivery agility. Protect and enhance project margins through disciplined scope control, accurate forecasting, and financial accountability. Build resilient, cross-functional delivery teams with measurable performance, continuous improvement, and scalable delivery practices. Key KPIs Delivery & Quality On-time delivery rate (%) Sprint goal achievement rate (%) Defect Density per sprint and release / post-release bug frequency Rework & technical debt percentage under tolerenaceProductivity & Utilization Team velocity stability & capacity forecast accuracy (%) Resource utilization rate (%) Jira/MS Project data accuracy & update compliance (%) Financial Performance Project margin variance (%) Cost variance (CV) and schedule variance (SV) Budget adherence rate (%) Business case ROI realization (%) Process & Maturity CMMI compliance & audit readiness score Process adoption & standardized asset reuse rate Change request turnaround & impact assessment accuracy Customer & Business Impact Customer / Product Owner satisfaction (CSAT / NPS) Escalation frequency & resolution time Knowledge continuity & handover success rate