Technical Customer Support Agent (English Account)
ETISAL International Group · Cairo, Egypt · Posted 2026-06-30
We are hiring Technical Customer Service Voice Account Representatives with a customer-first approach and strong active listening abilities.Key Requirements:· Bachelor degree is required· English level: B2 to B2+· Contact center or customer support experience preferred· Basic technical aptitude – no coding or networking expertise needed· Available for rotational shifts (on-site), last shift ends at 10 PM What We Offer:· Net salary up to 17,000 EGP· Performance-based incentive + attendance bonus· Paid training· Professional development and international growth opportunities
ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with three contact-center facilities in Cairo, 2,200 seats and ~1,800 employees.
What you should know
Global Workforce Presence: Employs 4,200 professional staff across global delivery centers in Egypt, Saudi Arabia, and India
Global Powerhouse: Operates a total capacity of 3,500 expandable multi-media contact center seats to serve six continents
6 Language Support: Provides voice and non-voice outsourcing services in multiple languages including English, French, German, Spanish, Italian, and Arabic