Company DescriptionRestart Technology, headquartered in Cairo, has been a trusted software development partner for startups, SMBs, and growing businesses since 2014. Specializing in custom web and mobile application development, SaaS platforms, ERPs, logistics systems, and AI-powered products, the company has successfully delivered over 50 projects across North America, the GCC, and Europe. With a focus on collaborative and Agile methodologies, Restart Technology ensures continuous client involvement through transparent communication and dedicated project management. Their expertise spans cutting-edge technologies such as Laravel, Angular, Swift, AI integration, and subscription-based SaaS solutions. Restart Technology is an ideal partner for businesses looking to build and scale digital products.Role DescriptionWe are seeking an experienced Telesales Specialist (2 years minimum) to join our team in Heliopolis. This is a full-time, on-site role. The Telesales Specialist will engage with potential and existing clients to promote our services, handle inbound and outbound calls, identify customer needs, and provide tailored solutions. The role includes maintaining strong relationships with clients, achieving sales targets, and providing excellent customer service while ensuring a seamless sales process.QualificationsProven skills in Sales, with a focus on achieving and exceeding targetsStrong Communication and Customer Service skills to effectively engage and retain clientsExperience in Customer Support to address client concerns and provide solutionsAbility to provide Training to customers on products or services as neededProficiency in CRM software and sales tools is an advantageBachelor’s degree in Business, Marketing, or a related field is preferredSelf-motivated with excellent organizational and time-management skillsKey Responsibilities Contact potential and existing customers via phonePresent, promote, and sell products/servicesHandle customer objections professionallyAchieve and exceed monthly sales targetsFollow up with leads and maintain relationshipsUpdate customer data on CRM systemsProvide accurate information about products and offersMaintain a positive and professional attitudeRequirementsPrevious experience in telesales or sales (preferred)Strong communication and persuasion skillsAbility to handle rejection and pressureTarget-oriented mindsetBasic computer skills (CRM is a plus)Good English (preferred)KPIsNumber of calls per dayConversion rateMonthly target achievement (%)Follow-up rate