GET Group Holdings Ltd. · Al Isma'iliyah, Egypt · Posted 2026-05-17
GET Group Holdings Ltd. is hiring: #Application_Support_Engineer📍 Location: #Ismailia, Egypt🕒 Employment Type: #Full_time #Onsite#Key_Responsibilities:-Provide technical support for production and internal systems.-Troubleshoot application, server, and database issues.-Monitor system performance and ensure service availability.-Analyze logs and investigate incidents on Linux servers.-Execute SQL queries for troubleshooting, validation, and reporting purposes.-Support deployments, releases, and maintenance activities.-Work closely with development and DevOps teams to resolve issues.-Handle user tickets and provide timely resolutions.-Document incidents, solutions, and operational procedures.-Participate in on-call support when required.hashtag#Requirements:-2–5 years of experience in Technical Support, Application Support, or System Support.-Very good knowledge of Linux administration and troubleshooting.-Very good knowledge of SQL and database troubleshooting.-Experience working with production environments.-Good understanding of software and programming concepts.-Good understanding of networking concepts and APIs.-Experience with monitoring and logging tools is a plus.-Familiarity with shell scripting is a plus.-Strong analytical and problem-solving skills.-Good communication and teamwork skills.-Ability to work under pressure and manage multiple tasks.#Technical_Skills:-Linux (Ubuntu/CentOS/RHEL).-SQL Server / MySQL / PostgreSQL.-Log analysis and troubleshooting.-Basic networking knowledge.📧 Apply Now: Send your CV to candidate_egy@getgroup.com with “Software Technical Support Engineer” in the subject line.