Job Purpose:- Responsible for onboarding and off-boarding processes with a focus on continuous improvement and digital transformation.- Act as a strategic partner to HR and business leaders to embed a culture of employee centricity and operational excellence.- Responsible for recording and maintaining data on Mashreq HRMS and all HR OPS.- Responsible for initiatives to improve employee engagement, onboarding, and off boarding processes aligned with organizational culture and business goals.Key Result Areas:HR Help Desk:• Responsible for managing the employee experience, First/Single point of contact for all HR related queries.• Policy/process guidance responsible for responding to all employee queries/concerns addressed to the employee experience.• Analyze the call flow to identify/highlight areas of concern and assist in finding possible ways of reducing them.HRMS Management:• Primarily responsible for the creation of employee profiles, jobs & organization linkage.• Maintenance of HRMS – New Joiners, Transfers, Promotions, Increments, resignations etc.Other Responsibilities:• Employee Insurance: Maintaining MIS, Card Issuance for employee and dependents.• Act as “maker” for staff OD facility management on Flex-cube.• Act as “Maker” for the payroll process. • Responsible for all onboarding/off boarding process.• Handling all the governmental relations (Social insurance, taxation, etc...)• Responsible for the employee confirmations & annual contracts renewal.• Managing the outsource agency and all personnel activities related.• Investigating and resolving employee relations disputes.• Responsible for the Custody and reconciliation of staff files.• Maintain high-quality, timely reporting and strengthen employee support processes.• Regularly test and review the RCSA.