About the roleWe’re looking for someone who enjoys making things clearer and more structured. As a Business Process Analyst, you’ll work closely with different teams to understand how things are currently done, document them in a simple way, and help improve them where needed.If you’re the kind of person who can take a messy process and turn it into something easy to follow and efficient, this role is for you.What you’ll be doingSit with teams to understand how their work actually happens day-to-dayTurn that into clear, simple process maps and workflowsDocument processes and keep SOPs updated and easy to followSpot gaps, inefficiencies, or areas that can be improvedSupport redesigning processes to make them smoother and more consistentWork with teams to make sure new processes are understood and appliedKeep documentation organised and up to dateSupport follow-ups on improvements and basic reporting when neededJob RequirementsWhat we’re looking for2–4 years of experience in process mapping, business analysis, or a similar roleAbility to break down complex work into simple, structured stepsStrong documentation skills (clear, not complicated)Good communication (you’re comfortable speaking with different teams)Detail-oriented and organisedComfortable using Microsoft Office (especially Excel, Word, PowerPoint)A degree in Business Administration, Operations, or a related field is preferredWorking Hours: 11:00AM to 7:00PMWorking Days: Monday to Friday ( Saturday & Sunday ).Work Location: Heliopolis, Cairo