Customer Service Representative

MICO WORLD MENA · Cairo, Egypt · Posted 2026-05-11

We are looking for a Turkish-speaking Customer Service Agent to join our team in Maadi. You will handle live chat inquiries, support users, resolve issues, and ensure a smooth and positive customer experience. Key Responsibilities:• Respond to customer inquiries via live chat in a timely and professional manner.• Assist users with issues and provide effective solutions.• Ensure high levels of customer satisfaction.• Communicate clearly with Turkish-speaking users.• Work closely with the team to improve service qualityRequirements.• Strong customer service and communication skills.• Fluency in Turkish (required).• Ability to handle customer inquiries professionally.• Basic technical troubleshooting skills.• Ability to work on-site in Maadi.• Experience in customer service or tech industry is a plusJob Details:• Location: Maadi.• Type: Full-time• Industry: Technology / Social Entertainment What We Offer: • 💰 competitive salary+ KPIs.• 🚌 Transportation allowance• 🏥 Medical & 👥 Social Insurance• ⏰ Full-time | Rotational shifts• 📍 On-site (Maadi Technology Park) 📩 Apply via WhatsApp: 01288028486

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