Role DescriptionTeleperformance is hiring Customer Service Representative (Billing & Sales) to handle day-to-day billing & charges inquiries for a US Telecommunication account, maintaining customer satisfaction, and delivering exceptional customer experiences.This is a full-time, on-site role based in New Cairo, Egypt. QualificationsFluent in English (B1+ level or higher)Flexible with rotational shiftsGraduates or Dropouts (above 30 yrs)Benefits & SalaryNet salary up to 20K EGP (including KPIs paid in Euro equivalent and 2K overnight allowance)Unlimited Sales BonusOvertime availability paid in equivalent to Dollar (optional)195€ Quarter Bonus (Based on performance) + Profit share (Annual)Internal points system granting vouchers, starting from 8000 EGP up to 20,000 EGP per month. ( based on performance and sales score )Social & Medical Insurance (up to 400,000 EGP per year)Transportation in Cairo & Giza (door-to-door for females after 11 PM)Free gym accessJoin us Now !
Teleperformance (TP) is a French multinational digital business services and customer-experience company. The group operates contact centers, content moderation, and back-office services in more than 90 countries, with multiple delivery sites in Egypt.
What you should know
High Transaction Volume: Processes approximately 50 million transactions annually across its platform
Vast Payment Network: Operates more than 3,000 retail touchpoints for digital services and payments
Digital Transit 101: Initially established its presence by focusing on the digitalization of public transportation ticketing systems