]We are looking for a Customer Success Specialist with a good understanding of the employment market. He/She will be responsible for a wide range of tasks such as maintaining ongoing customer relationships and networking, implementing successful programs, contributing to sales, onboarding, and training clients, and minimizing churn. ]As a Customer Success Specialist, you should also be able to provide insights to our clients on recent business trends and improve customer experience through product support and tailored solutions Very good to Fluent oral and written EnglishAt least 1-3 years of experience in recruitment or the Call Center field is a Plus Previous experience with online recruitment is a bonusGood experience with CRM toolsSuperior phone Communication skillsAttention to detailsWillingness to learn and develop in the recruitment field
Preparing for a Customer Service & Hospitality role
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.
BasharSoft is an Egyptian technology company that develops software solutions, such as recruitment ecosystems and business intelligence tools, to connect talent with opportunities. The company focuses on building scalable digital platforms to help businesses grow and individuals advance their careers across the Middle East.
What you should know
Egypt's Largest Platform: Helped over 4 million job seekers in Egypt find opportunities at 50,000 different companies
Silicon Valley Pioneer: First Egyptian startup to join the 500 Startups acceleration program in Silicon Valley
15M+ Applications processed: Operates recruitment platforms Wuzzuf and Forasna which have processed more than 15 million job applications