English customer representative

Private Business · Cairo, Egypt · Posted 2026-05-06

Company DescriptionThis private business operates in the travel and tourism sector, focusing on delivering exceptional services to clients. The organization strives to provide seamless travel experiences tailored to meet the needs and preferences of individuals and groups. Known for professionalism and attention to detail, the company values customer satisfaction and quality services. They are committed to supporting clients in creating memorable journeys and ensuring a hassle-free booking process. Role DescriptionThis is an on-site Travel Agent role based in Cairo, Egypt. The Travel Agent will be responsible for managing travel arrangements, booking reservations, providing excellent customer service, and facilitating seamless car rental services. The role also involves sales tasks to promote travel packages and boost client engagement. The candidate will collaborate with clients to curate enriching travel experiences tailored to their specific needs. QualificationsProficiency in Reservations, Travel Arrangements, and Car Rental servicesStrong Customer Service skills to ensure client satisfactionSales skills for promoting travel packages and upselling servicesEffective communication and organizational abilitiesFamiliarity with travel management systems and booking platformsAbility to work on-site and prioritize tasks efficientlyPrior experience in the travel or hospitality industry is an advantageBachelor’s degree or relevant certification is preferred

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