Fraud Risk Analyst - Operational Risk

Duties and responsibilities➢ Real-Time Monitoring: Actively monitor transaction queues via internal and external fraud detection systems to identify high-risk patterns and anomalies.➢ Alert Investigation: Perform deep-dive analysis on flagged transactions and call back the customer if needed.➢ Immediate Mitigation: Take decisive action on suspicious accounts, including temporary blocks, transaction cancellations.➢ Case Management: Document all investigative findings and maintain accurate records of confirmed fraud cases.➢ Trend Identification: Stay updated on the latest fraud trends (e.g., social engineering, account takeover, or carding) and provide feedback to improve system detection rules.➢ Responsible for daily report including the number of cases and the actions taken for each case.NB:24/7 rotational shiftsJob specificationEducation• Bachelor’s degree in finance, Accounting, Business, or a related fieldExperience• 1–3 years of experience in fraud detection, risk management, or banking operations.