HR Operations Specialist – U.S. Operations (Remote)

Safe Harbor Towing (U.S.-based company) is seeking a professional HR & Culture Manager to support remote operations in Egypt.This role acts as a bridge between management and team members, ensuring strong work culture, policy adherence, structured communication, and continuous development.The ideal candidate is organized, emotionally mature, proactive, and able to maintain professionalism while building trust within the team.Key Responsibilities• Manage end-to-end hiring process (screening, interviews, onboarding)• Conduct structured onboarding for all new hires• Explain company procedures, KPIs, and work expectations clearly• Schedule and conduct periodic one-on-one meetings with team members• Act as a neutral and professional bridge between team and management• Monitor adherence to policies, attendance, and professionalism standards• Support conflict resolution in a structured and objective manner• Maintain accurate HR documentation and employee records• Coordinate performance evaluations with management• Develop and maintain internal HR policies and SOPs• Prepare HR reports and updates for management• Ensure no communication gaps between team and leadershipRole Scope & Work StyleThis is a hands-on operational HR role.The selected candidate will personally execute recruitment, onboarding, reporting, documentation, and employee follow-ups.This is not a supervisory-only or administrative leadership role.The HR Manager is expected to be directly involved in day-to-day HR operations.Training & Development Responsibilities• Ensure each team member completes at least two professional trainings or courses per year• Coordinate internal or external training programs• Track employee development plans and skill improvement• Support leadership development for senior staff• Promote a culture of continuous learning and accountabilityBusiness & Performance Alignment• Ensure HR decisions support both company policies and operational performance• Maintain fairness while recognizing and protecting high-performing contributors• Apply structured coaching before escalation when appropriate• Avoid emotional reactions, internal teaming, or favoritism• Maintain neutrality and professional authority• Align HR practices with company growth and performance objectivesProfessional Standards• Strong work ethics and personal accountability• No emotional decision-making• No internal politics or team grouping• Clear, structured communication• High level of confidentiality• Long-term commitment and stabilityEngagement & Culture Development• Design and coordinate quarterly team engagement initiatives• Organize structured team meetings and annual outings (where applicable)• Conduct periodic engagement surveys and feedback sessions• Monitor morale trends and report insights to management• Ensure consistent communication between management and team members• Support a professional, respectful, and performance-oriented culture • 5+ years experience in HR, People Operations, or Organizational Development• Experience managing remote teams preferred• Strong understanding of HR processes and documentation• Experience in hiring for operational or performance-based roles• Strong communication and conflict-resolution skills• High emotional intelligence and professional maturity• Strong organizational and reporting skills• Proficiency in Microsoft Office (Excel, Word, reporting)• Fluent English (spoken & written)• Comfortable working independently without support staff• Strong execution mindset• Ability to manage both operational and reporting tasks directly• Experience in small or growing companies preferredTechnical Requirements• Professional home workstation• High-speed stable internet• Quiet working environment• Strong digital organization skills