📍 Location: The Greek Campus, Downtown Tahrir Square, Cairo🕒 Type: Internship💼 Department: Technology Department💻 Work Setup: On-siteAbout ZIWOZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.As a fast-growing B2B SaaS company, we're building the future of customer experience. Our all-in-one cloud platform powers voice, messaging, and CRM integrations for forward-thinking businesses across the Middle East and beyond. With a global team of 80+ people, ZIWO is where innovation meets real-world impact.About The RoleWe're looking for a motivated Integration Software Engineer Intern to join our Professional Services team in Cairo.In this role, you will work closely with clients, partners, and internal teams to support integrations between ZIWO and external systems through APIs, SDKs, and various integration frameworks.This role combines technical problem-solving with strong communication skills, offering a great opportunity for someone who is passionate about gaining hands-on experience with real-world integration challenges in a fast-paced SaaS environment.What You'll Be DoingAssist clients and partners in integrating ZIWO solutions via APIs, SDKs, and other interfacesTroubleshoot and resolve integration-related issues with efficiency and accuracyProvide guidance and best practices to ensure successful deploymentsSupport the team as a technical contact for integration-related inquiriesCommunicate complex technical concepts in a clear, simple manner to both technical and non-technical stakeholdersCollaborate with Product, Engineering, and QA teams to address recurring integration challengesContribute to improving internal processes, documentation, FAQs, and knowledge-base articlesStay updated on the latest tools, technologies, and industry best practicesWhat You BringCurrently pursuing or recently completed a Bachelor's degree in Computer Science or a related engineering fieldBasic understanding of RESTful APIs, JSON, webhooks, and related conceptsFamiliarity with programming or scripting languages such as Python, JavaScript, or PHPFamiliarity with API testing tools like Postman is a plusBasic knowledge of cloud platforms (AWS, Azure, GCP) is a plusStrong analytical and troubleshooting skillsProficiency in English and ArabicAbility to manage multiple tasks and adapt quickly in a client-driven environmentWhy Join ZIWOBe part of a fast-growing SaaS company shaping the future of customer engagementWork with a collaborative, solution-oriented team solving real-world client challengesEnjoy an on-site work environment at the heart of Downtown CairoGrow your technical and cross-functional skills in a supportive, fast-paced environmentMake a real impact by helping businesses integrate and optimize their communication workflowsZIWO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.