About The RoleAt Octane, Live Operations are at the heart of delivering seamless, real-time experiences to our users. As a LiveOps Specialist, you will play a critical role in ensuring our platforms, campaigns, and user interactions run smoothly and efficiently.This role is designed for individuals who are analytical, detail-oriented, and thrive in fast-paced environments. You will be responsible for monitoring live activities, executing real-time operations, and optimizing performance based on data and user behavior. By acting quickly and making informed decisions, you will directly contribute to enhancing user experience and operational excellence.What You'll Be DoingMonitor live platforms, campaigns, or systems to ensure optimal performance and uptimeExecute real-time updates, configurations, and operational tasksAnalyze user behavior and performance metrics to identify opportunities for optimizationDetect, troubleshoot, and resolve live issues in a timely and efficient mannerCoordinate with cross-functional teams (Product, Tech, Marketing, Customer Support)Support the planning and execution of live campaigns, promotions, or in-app eventsTrack and report on key performance indicators (KPIs) and operational metricsMaintain accurate logs of activities, incidents, and resolutionsContinuously improve LiveOps processes, workflows, and toolsKey Areas of OwnershipLive Operations Monitoring & ExecutionPerformance Optimization & ReportingIncident Management & Issue ResolutionUser Experience & EngagementWhat We're Looking ForBachelor’s degree in Business, Marketing, Computer Science, or a related field2–4years of experience in Live Operations, Digital Operations, or a similar roleStrong analytical and problem-solving skillsAbility to work in a fast-paced, real-time environmentStrong attention to detail and ability to multitask effectivelyGood communication and teamwork skillsBasic knowledge of data analysis tools (Excel, dashboards, or BI tools)Familiarity with CRM systems or operational tools is a plusFlexibility to work shifts, including weekends or evenings if requiredProactive, reliable, and able to make quick decisions under pressureIf you’re excited to join a fast-growing company and want to play a key role in driving our expansion, we’d love to hear from you.Send us your updated resume to hr@octane-tech.io with the subject line "LiveOps Specialist– Cairo".