Maintenance Service Account Manager - EV Installations Conversion (B2C & B2B)

Envisions Employment Solutions · Posted 2026-06-02

Envision Employment Solutions is currently looking for a Maintenance Service Account Manager – EV Installations Conversion (B2C & B2B) for one of our partners, a leader in the Solar Energy System Service industry!Job Summary:The Maintenance Service Account Manager will monetize the installed base by converting existing EV charger clients into recurring revenue streams (maintenance, upgrades, software, additional units).Responsibilities:Manage and develop relationships with an existing portfolio of residential (B2C) and business (B2B) EV charging customers to maximize long-term customer value. Drive recurring revenue growth by converting installed customers into maintenance agreements, service contracts, software subscriptions, and other value-added offerings. Identify and pursue upselling opportunities, including charger upgrades, expanded capacity, smart charging features, software enhancements, and system integrations. Promote customer retention and loyalty by ensuring a high-quality customer experience throughout the lifecycle of the installation. Collaborate closely with service, technical, and operations teams to ensure seamless delivery of contracted services and customer support. Monitor customer performance, usage patterns, and service needs to proactively identify opportunities for account growth and contract renewals. Maintain regular engagement with customers to strengthen relationships, address concerns, and increase adoption of additional products and services.

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