Job PurposeThe Job role focuses on engaging with existing clients to offer upgraded premiums and new AXA products, managing the sales pipeline, and maintaining up-to-date portfolio records.Key Responsibilities & AccountabilitiesApproaching clients from existing portfolio and offer them upgraded premiums with higher insurance benefits or offer clients any of AXA’s products eligible for selling online.Follow up with offered pipeline.Daily Report Activities including reachable, successful calls, sent, or received offers, issued policies or any other activity through KPI template and is sent to direct manager.Update Portfolio weekly.Utilize channels of communication, emails, Avaya, business line, FAs in branchesVerify received documents.Follow up on issuance process [Policy maintenance, underwriting, etc.]Communicate with clients revised offers if any.Documenting revised & initial offer with any client through email for his/her referenceDocumenting official information & benefits through AXA’s official landlineJob SpecificationsEducation / CertificationFresh gradsExperience in call center/customer service field preferred.Job QualificationsExcellent with Microsoft Office (Excel, Word, PowerPoint)Soft Skills & Behavioral Competencies:Good communication skills with internal & external stakeholdersNegotiation skillsTime Management including Planning skills.Organization skillsHigh ethicsEager to learn.Self-driven
AXA Egypt is one of the country's top insurance operators providing life health and non-life coverage to individuals and corporate clients through a multi-channel distribution model.
What you should know
Global Insurance Giant: Part of AXA Group one of the world's largest insurers with over $1 trillion in assets under management
Top Market Leader: Among the top 3 insurance players by premium volume in Egypt
Egypt's Top Corporates: Corporate health book covers employees at several of Egypt's largest companies
How they work
Risk decisions are data decisions — Pricing underwriting and reserving are grounded in actuarial discipline — intuition without data doesn't close here
Claims handling defines the brand — Selling a policy is table stakes; how the company behaves when a client actually makes a claim is what earns or loses trust