📈 We’re Hiring: Senior Sales Account ExecutiveTactful AI is a unified customer engagement platform built for growing digital businesses that want to manage customer interactions across all digital touchpoints—from WhatsApp to websites—in one place.Our platform is designed around three pillars:🔹 Customer Experience Data Platform – unify and structure all customer interaction data🔹 AI Engine – extract deep insights, detect intent, and enable smarter decisions🔹 Automation Studio – personalise and automate every customer journey, with no code🎯 We deliver two core solutions:– AI-Powered Omnichannel Customer Support Platform– AI-Driven Customer Experience AnalyticsOur clients include leading e-commerce, retail, and financial services brands across the MENA region and Europe. We’re growing quickly—and we’re scaling with purpose. Backed by our own product revenue and strong customer demand, we’re building one of the most powerful CX platforms to come out of the region.Role OverviewAs a Senior Sales Account Executive, you’ll play a pivotal role in driving our commercial growth—owning the entire sales cycle from lead generation to closing. You’ll engage directly with inbound leads while also sourcing and nurturing new opportunities across MENA and Europe.You’ll work with decision-makers in e-commerce, retail, fintech, and other digital industries, helping them unlock growth and efficiency through Tactful’s AI-powered platform.This role is ideal for a high-performing sales professional who thrives in fast-paced environments and wants to make a real impact selling a product that companies truly need.What You’ll DoManage the full sales cycle: prospecting, discovery, demo, proposal, negotiation, and closingQualify and convert inbound leads into high-value partnershipsProactively generate outbound leads via strategic research and targeted outreachMap customer pain points to Tactful’s AI-first solutions and create value-driven proposalsMaintain an accurate, up-to-date sales pipeline in CRM and forecast confidentlyWork closely with marketing, product, and customer success teams to accelerate deal velocityInfluence go-to-market strategy across priority verticals and regionsRepresent Tactful at virtual and in-person industry events as a product expert and trusted advisorWhat We’re Looking For✅ 4–8 years of experience in SaaS sales, ideally in CX, MarTech, AI, or communications✅ Proven track record of consistently exceeding quota in B2B environments✅ Strong understanding of digital customer operations and how technology drives ROI✅ Fluent in English; Arabic or a major European language is a strong plus✅ Comfortable selling into MENA, UK, and EU markets✅ Bonus: Background in high-growth startups or scale-upsWhy Join Tactful Now?💥 We’re at a key growth stage—profitable, ambitious, and expanding globally📈 You’ll sell a mission-critical product, not a “nice-to-have”🧠 Work alongside a highly technical, visionary, and collaborative team🔑 Gain real ownership, autonomy, and visibility into your impactPerks & Benefits💰 Competitive base salary + performance bonus + uncapped commission🖥️ Laptop + flexible remote working🏖️ 4 weeks paid vacation (location-dependent)🩺 Health insurance (in select markets)📚 Annual learning & development allowance👶 Parental leave🏦 Pension plan (where applicable)Ready to Join Us?✨ At Tactful AI, we’re reshaping how modern businesses engage their customers—smarter, faster, and more human. Be part of the journey.How to ApplyVisit this form and submit your application:👉 https://tactful.ai/careers/account-executive We’re not hiring for titles—we’re hiring for talent, clarity, and drive. Show us why you’d win at this role.