Handle leads by: Managing high-intent unit and project requests by connecting customers with developer sales and ensuring closure Classifying intent and routing them to the correct funnel/team with speed and accuracyKey ResponsibilitiesDirect Sales Support (Developer Connector)Handle customers requesting specific units or projects: validate request, budget fit, and purchase readinessConnect customers with developer sales and follow up to maintain momentumTrack milestones and ensure momentum: reservation steps, documents, confirmations, appointment coordinationIntelligent Routing & Lead QualificationReview inbound leads across channels (calls, forms, WhatsApp, app/web signals)Identify customer intent and classify into the correct funnel (Primary/Resale/Now/Unlocked/Shares)Maintain strict SLAs for first action and correct assignmentOperational ExcellenceMaintain accurate CRM data and follow playbook while maintaining customer-first communication qualityParticipate in QA reviews and coaching, implement feedback immediatelyFlag recurring routing issues and developer friction points to help improve the systemRequirements6+ months to 2 years of experience in sales operations, inside sales, telesales or leads management rolesStrong communication skillsExcellent written and spoken Arabic and EnglishAbility to work under pressure with high lead volume and strict SLAsClear ethics: consistent application of routing rules and accurate documentation
Nawy is a proptech platform simplifying real estate buying in Egypt through data, technology, and end-to-end advisory services.
What you should know
100+ Real Estate Developers: Nawy works with 100+ developers across Egypt's real estate market.
Not just a platform!: Nawy offers multiple products like Nawy Now, Nawy Shares, and Nawy Unlocked, evolving beyond listings into a full-stack real estate solutions provider.
100% Real Transparency: Nawy was built to solve the lack of transparency in real estate buying.
How they work
Customer-first mindset — Simplifying complex decisions for buyers is at the core of everything.
Ownership — Teams are expected to take responsibility and drive outcomes.
Recent update
Nawy Shares is the first digital real estate platform in Egypt to formally begin the process of transitioning to a regulated investment model.. Following an announcement by the Financial Regulatory Authority FRA, we are proud to confirm that Nawy Shares is the first digital real estate platform in Egypt to formally begin the process of transitioning to a regulat…