Senior Manager, Talent Development

Job PurposeSupporting the design, implementation, and evaluation of talent development initiatives;Managing the coordination and administration of training sessions, workshops, and talent development activities;Engaging with identified talent and key stakeholders to maintain alignment of talent solutions to business priorities; Creating and maintaining appropriate records to support the development and delivery of data-led insights and actions;Assisting in the coordination and delivery of talent assessments;Monitoring and reporting on the effectiveness of talent development initiatives, ensuring alignment with organisational goals and policies;Supporting identified talent with the creation and maintenance of individual development plans and talent profiles;Supporting the execution of the global Diversity, Equity and Inclusion strategy;Delivery of the annual succession planning cycle, working across verticals with People Advisory & Business Partners, Talent Acquisition and key business stakeholders to define and oversee the execution of a business led buy vs build strategy;Providing broader support to the Head of Talent Development and wider People & Intellectual Capital Group on critical initiatives and projects.Key Result AreasTalent Management: Talent Development InterventionsCollaborate with the Head of Talent Development to develop and implement Mashreq’s Talent Development strategy across the Group; Work with Head of Talent Development to tailor solutions to the needs of different verticals and leadership levels, consulting with stakeholders at each phase of the talent management lifecycle;Responsible for preparing and maintaining talent development data and insights to drive effective decision making. Support the design and delivery of each phase of the talent lifecycle i.e. needs assessment, talent identification, succession planning, talent development, reporting and oversight;Support to collate, maintain and report on key materials, such as talent review outcomes, individual development plans, assessment data, talent profiles etc.Support the design and delivery of flagship, structured programmes;Support the engagement and management of vendors and the coordination of stakeholder engagements that will ensure investment in the development of talent is aligned to business needs;Coordinate the identification of target audiences and the facilitation of nomination processes;Assist with the development and delivery of the communication plan, ensuring programme participants, line managers, People Advisory & Business Partners and other key stakeholders are updated at each stage;Monitor and report on programme attendance, engagement and feedback;Support with the coordination of associated logistics, implementing ideas to promote a high level of participant experience.Cyclical Talent ManagementTalent Programmes:Succession Planning & Leadership DevelopmentWork with the Head of Talent Development on the succession planning model for senior level management, preparing the materials to support review sessions and succession calibrations;Maintaining succession planning data in the system and generating appropriate reporting and insights;Creating succession dashboards to illustrate areas of focus, updates to plans and successor movement;Tracking the investment in the development of identified successors.Organizational DevelopmentSupport broader initiatives as required that contribute to the development of Mashreq’s talent pipelines, for example the Graduate proposition;Work on internal and external branding initiatives that elevate the talent brand and showcase Mashreq’s investment in talent and career development; Support the delivery of Mashreq’s global Diversity, Equity and Inclusion strategy;Support the wider Intellectual Capital and Organizational Development team to create a market leading development proposition.Operating Environment, Framework And Boundaries, Working RelationshipsInteract with managers and identified talent across the Bank, and build a level of trust in order to facilitate the delivery of talent interventions;Provide guidance and support to business stakeholders, identified talent, and managers across the organization;Coach and support managers and People Advisory & Business Partners on appropriate solutions to meet their needs; Support to create brand awareness of Mashreq’s investment in career and talent development;Maintain focus and enthusiasm around Leadership development and on building a clear succession pipeline.Support to track and report on all relevant budgets are adhered to.Operates in a competitive and demanding environment where (internal) customers are extremely demanding, where timelines are crucial and quality of learning solution design and delivery is of significant importance.Support to design and implement interventions which are in line with business goals and provide for the future of the leadership pipeline, inclusive of succession planning;Develop and maintain effective relationships both internally and externally;Problem SolvingAbility to assess the environment, analyse data and provide insights to support senior leaders to make more informed decisions; Sound judgment, able to read situations, apply clear discretion and clear thought to resolve them;Manage the expectations of stakeholders by providing appropriate advice and consultation.Decision Making Authority & ResponsibilityUse discretion and expertise in providing consultation to internal customers;Ensure that the design and selection of all development interventions provides a demonstrable return on the investment;Bring best practices of talent development to the organization, aligned to business priorities; Play a role in the selection and review of external training providers in consultation with the business, in-house subject matter experts, Legal team and Centralised Procurement Department.Knowledge, Skills And ExperienceUndergraduate degree in Human Resources, Business Administration, Psychology or a related field;Experience of working in a talent development, training or related HR function is preferable;Excellent communication and interpersonal skills;Demonstrable organisation and project management skills;Familiarity with talent assessment tools and methodologies;Passion for diversity and inclusion, with a track record in fostering inclusive practices and processes.