Mashreq Corporate & Investment Banking Group · Posted 2025-09-01
Managing of all owned properties of bank co-ordinate with Mashreq Management and External tenants to give excellent service to tenant and safe guard banks interest and follow standard procedures for smooth functioning of Property Unit.. Set Property Unit Budget in advance for next year and communicate with tenant the rent and charges as per Regulatory timelines. Scrutinize and validate all Documentations relating to tenancy contract including company and personal documents of tenants make sure that all required documents are in bank records. Monitor all rental transactions and validate all collections are made according to the set budget / standard charges; book all income in specific GLs by co-ordinating with CAD. Issue Tax Invoice for all collections as per standard timelines , share with tenants. Maintain MIS for Property Unit across UAE for Tenancy Contracts , Occupancy, Collections, Tax Invoice ,. Maintain Admin Sundry and GL accounts, monitor entries, perform monthly reconciliations. Manage staff parking in all Owned Properties, issue parking as per eligibility, maintain updated records, perform periodical reconciliations.Managing Owned Properties Rented to External TenantsManage all activities of Mashreq Owned properties across UAE co-oridinate between Mashreq Management and External Tenant to follow bank process at the same time give tenants Excellent service to retain them in the building and maintain high occupancy level .Respond to tenant day to day queries / issues on priority basis after safe guarding bank interests. Verify all rental payments and other collections from tenants as per approved budget / standard rates Verify and approve all communications to tenants are as per banks standard process and align with Authority RegulationsVerify and approve all Tenancy contracts and other documentation are aligned with banks SOPs and Authority Regulations Avail Evaluation reports for Buildings by coordinating with outside vendors and Mashreq Internal DepartmentsCo-ordinate with Internal Departments and External agencies / government authorities for property matters including sale of propertiesManaging Booking of Income received from tenantsMonitoring the rental and other charges payments are as per approval and initiate follow ups incase of non-receipt of paymentsEnsure all the collections are properly booked in specific GLs and complete collaboration with CAD Prepare periodical reports for collection and proper reporting Managing Tax Invoice of all Administration collections including Tenant for All Rental / Other collections.Issue Tax Invoice as and when required and on monthly basis for owned premise for rental collectionsMake sure that the rental income is posted to related GL before issuing the tax invoiceCo-ordinate with CAD for booking of collections and also for advance rental and other charges bookingsCo-ordinate with Admin staff for proper delivery of tax invoice to tenantsManagement MIS of Owned PropertiesPrepare and maintain Monthly MIS for the properties - Building Status Reports, Overdues, Vacant Unit & Post-Dated ChequesPrepare and maintain MIS for Utility Charges dues from tenantPrepare and maintain MIS for Tax Invoices issued to tenantsPrepare Unit MBO report on quarterly basis.Prepare and maintain Report for Security Deposit collected from TenantMaintain Record for Security Deposit paid to Landlords and Government Authorities Prepare and share Quarterly report of Properties to CAD Reconciliation of Sundry & GL AccountsCo-ordinate with Internal Department for maintaining sundry and GL accountsMonitor entries in 3 sundry collection accountsand settle as per timelinesCo-ordinate with Reconciliation Unit to settle the outstanding entriesPrepare monthly reconciliation report for sundry accountsReconcile other Admin Sundry & GL account on a monthly basis with CAD statement / BalanceManaging Staff Parking of Owned BuildingsManage staff parking in all owned building co-ordinate with all Business Units for smooth functioning of parking.Provide staff parking per eligibility to staff located in owned buildingsCancel parking access for resigned staffMaintain updated data base of parkingManage All 3rd party related (Outside Tenant related )Financial / Sales activities of Head Quarters.Coordinate with Tenants of Head Quarters building for collection of Rent, and all chargesVerify all Tenancy Contract documents, received from MBHQ management team, laisse with Admin management team for contract approval and keep all documents in safe custody. Calculate all tenant’s chilled water consumption on a monthly basis as per building chilled water reports received from Asset Management UnitPrepare periodic reports relating to HQ buildingsCo-ordinate with CAD for proper booking of all payment received form tenants.Maintain updated MIS of Head Quarters BuildingKey Result AreasManage all tenants related activities of all Owned buildings of Mashreq.Guide Property unit staff to ensure that all Unit related functions and going smoothly. Co-ordinate with Internal departments for all property unit related issuesEnsure that all related documents are in place for all tenants as per SOPEnsure all amounts in including rent and other charges are collected from tenants and co-ordinate with Unit Processor for any dues from tenantPrepare period reports to CAD to book all tenants related collections.Maintain updated MIS of property related.Promote and ensure high level customer service and client care.Ensure to follow SOP for Property related transactions Manage all Owned building parking and maintain updated recordsManage all Sundry / GL Accounts and perform periodical reconciliations Monthly Exception report for property Management submission on time Manage Owned property Ownership DocumentsAttract new tenants and maintain good occupancy level in all owned property. Proactively action all process and spread awareness to the tenant of all process to avoid conflict with tenantsOperating Environment, Framework And Boundaries, Working RelationshipsAppropriate coordination with external and internal customers. Extended support services towards All Groups and Department for staff parkingExtend high level customer service with External Tenants in Mashreq owned buildings , Ensure the unit to proactively communicate with external tenants for renewal of contracts and release of payment on timeOpportunity to work with individuals from across a wide geographic and culturally diverse environmentProblem SolvingConflict resolution between external tenants and Mashreq Management for Issues that are raised to be resolved in a timely manner.Proactively approach tenants and solve their issues to avoid issues to raise managementDecision Making Authority & Responsibility:Adhere to SOPs for Property and Finance relatedAvail approval as per authority for any deviation.Complete knowledge and understanding of banks internal policy and procedureAdhere to Standard Operation procedure of safety and security Expected to have a high level of problem-solving ability using tools and alternatives readily at handExpected to make Operational level Decisions quickly and confidently but will Always have a managerial Role working alongsideShould possess various skills including:Excellent communication skills to communicate with external and internalPlanning and organization to submit MIS on timeTime management and prioritizationExcellent Computer skills , Microsoft MS word , Excel , PPT ,Graduate with a minimum of 5-7 years experience in Property management Banking sector Skills to prepare various Property and other MIS Very good knowledge in English Spoken and written languageExcellent organizational and time-management skillsProblem-solving attitude and analytical thinkin Relationship building skills internal and external.Excellent Work ethic with high standard of punctuality and presentationThe leading financial institution in MENAWhile more than half a century old, we proudly think like a challenger, startup, and innovatorin banking and finance, powered by a diverse and dynamic team who put customers first.Together, we pioneer key innovations and developments in banking and financial services.Our mandate? To help customers find their way to Rise Every Day, partnering with them throughthe highs and lows to help them reach their goals and unlock their unique vision of success.Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.