Job descriptionPosition: Social Media ModeratorLocation: Miami, Alexandria, EgyptJob Type: Full-time from the site.Company: Trimize.About the Role:Trimize is looking for a dedicated and detail-oriented Social Media Moderator with at least 1 year of experience in the cosmetics or beauty industry. You will be responsible for managing online interactions, ensuring timely and professional responses, and maintaining a positive brand presence across all platforms, and following up with the teams and shipping companies.Key Responsibilities:Monitor and respond to comments, messages, and reviews across all social media platforms and groups in a professional and timely manner.Engage with followers to build community and loyalty.Engage with teams, clients and shipping companies.Collaborate with the content and marketing team to align responses with campaign goals.Report any unusual activity, sentiment changes, or brand mentions to relevant teams.Maintain the brand tone of voice and identity in all interactions.Escalate sensitive issues or inquiries to the appropriate department.Qualifications & Requirements:Minimum 1 year of experience in social media moderation, preferably in the beauty or cosmetics industry.Strong written communication skills in both Arabic and English.Passion for cosmetics and a deep understanding of customer concerns in the beauty field.Familiarity with moderation tools ( e.g Meta Business Suite) is a plus.Ability to work under pressure and manage multiple platforms simultaneously.Strong attention to detail, patience, and professionalism.Benefits:Competitive salary.Friendly and supportive work environment.Opportunity to grow within a fast-expanding cosmetics brand.One day off.Medical and social insurance provided.How to Apply?Send your CV to hr@trimize.com and mention Social Media Moderator in the subject line.IndustryAppliances, Electrical, and Electronics ManufacturingEmployment TypeFull-time