🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours📍 Location: Remote/Online💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)Palm Outsourcing helps international companies find talent in Egypt.Please note, we will only be considering excellent applicants with solid demonstrable experience. If you do not have clear and evidenced experience, you will be immediately rejected, so please do not apply.Contrastingly if you feel you are a right fit relative to the requirements below, please proceed.Opportunity OverviewOur client is an established, independent luxury gift business based in the UK, known for curating premium products and delivering exceptional customer service. With a loyal customer base and a reputation built on quality, they are now investing in their online presence and expanding their product portfolio. This is an opportunity to join a growing team and play a central role in shaping the e-commerce experience for a brand that takes real pride in what it sells.Role DescriptionWe're looking for a Senior E-commerce Executive to help maintain and improve our client's Shopify store, ensuring products are accurately presented and seasonal updates are executed cleanly. You'll also support reporting across sales and stock, assist with stock replenishment work, and contribute to email marketing in Klaviyo. This is a hands-on role for someone who thinks independently, challenges ideas with real experience, and brings strong attention to detail across multiple systems.Key ResponsibilitiesShopify Store Management (Primary Focus) – Own the day-to-day administration of the Shopify store, including product loading, seasonal homepage and collection updates, and ongoing improvements to product detail page layouts and site presentation.Site Presentation & Optimisation – Use Shopify Sidekick daily to identify and implement improvements across the homepage, product pages, and navigation to elevate the customer browsing experience.Merchandising & Product Data – Maintain accurate, up-to-date product information, imagery, and on-site merchandising standards that reflect the brand's premium positioning.Sales, Stock & Brand Reporting – Build and maintain sales, stock, and brand-level reports in Google Sheets, pulling data from stock management platforms to support commercial decisions.Stock Replenishment – Manage supplier re-ordering and replenishment planning using Inventory Planner, ensuring stock levels align with demand and seasonal trends.Email Marketing (Klaviyo) – Review and support Klaviyo campaign sends and automated flows, with a focus on customer re-engagement and lifecycle performance.Cross-Functional Collaboration – Work across multiple stakeholders and reporting lines, balancing priorities between website, marketing, and operations workstreams.Minimum QualificationsRetail Industry Experience – 3+ years in retail, with strong preference for online retail or e-commerce environments.Expert Shopify Administration – Excellent, hands-on Shopify experience including homepage management, product detail page presentation, product loading, and seasonal site updates.Shopify Sidekick Mastery – Expert-level proficiency with Shopify Sidekick, used daily for site optimisation and content improvements.Klaviyo Expertise – Excellent working knowledge of Klaviyo, including campaign execution, automated flows, and customer re-engagement strategies.Advanced Spreadsheet Skills – Highly proficient in Excel and Google Sheets for building and maintaining sales, stock, and brand reporting.Excellent English – Outstanding written and spoken English; this is a non-negotiable hard filter.Independent Thinker – Someone who pushes back with logic, challenges ideas based on real experience, and brings their own informed perspective to the table.Bonus QualificationsBrightPearl or Similar – Experience with BrightPearl or a comparable stock and accounting platform.Stock Replenishment – Prior exposure to supplier ordering and replenishment workflows using Inventory Planner or similar tools.Basic Canva – Familiarity with Canva for simple visual asset creation.Company BenefitsTop-of-the-market pay.Remote working.Potential for flexible hours.Typically, we work with our own laptops, but if you need any extra gadgets to do your best work, we've got you covered.Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.Thank you for taking the time to apply, we look forward to reviewing your application.